This page explains how to delete an Agroimkon account and the data associated with it. The procedure is the same for the app.agroimkon.uz web version, the Telegram Mini App and the Agroimkon mobile apps for Android and iOS. The data operator is Yashil Inno LLC.
1. How to delete your account in the app
- Sign in to your account on app.agroimkon.uz, in the Telegram Mini App or in the Agroimkon mobile app.
- Open "Settings" → "Account" → "Delete account".
- Give a reason if you wish, and confirm the deletion.
- The request is sent for processing immediately. The request status is shown on the same screen.
2. How to delete your account without signing in to the app
If you cannot sign in (for example, you have lost access to Telegram), send a request by any of these means:
- email: info@agroimkon.uz;
- phone: +998 98 999 96 64.
The /legal command in the Telegram bot @agroimkon_bot sends links to this page and to the documents.
Please state the phone number with which the account is registered. To prevent someone else from deleting your account, we may ask you to confirm the number with a one-time SMS code or by replying from that number.
3. Timeframes
The request is processed within 30 days. Once an account is deleted, it cannot be restored. You can register again with the same number.
If the account has outstanding obligations, such as an unpaid invoice or an unfinished deal with the status "in progress", we will let you know. The account will be deleted once they are completed, or with only the data required by law being kept.
4. What is deleted
- account: phone number, name, photo, Telegram link;
- profiles: individual or company data, including passport details and TIN (INN);
- plots (including coordinates and photos), products, Listings, company card;
- contact settings, Requests and messages, and reviews and complaints that you have left;
- records of reveals of your contact and of contacts you have revealed;
- app version data and push tokens.
5. What is kept after deletion and for how long
| Data | Period | Reason |
|---|---|---|
| Invoices, payment information, closing documents | periods established by accounting and tax legislation | legal requirement |
| Information on the acceptance of documents (version, date, IP address) | 3 years | evidence of consent in disputes |
| Entry in the staff action log about the deletion (phone number, date) | 3 years | security and access control |
| Backups | until routinely replaced, no longer than 30 days | recovery after failures |
| Anonymised statistics | indefinitely | does not allow anyone to be identified |
Messages that you sent to other users are deleted together with the account. The Operator cannot delete information that other users have saved outside the Platform.
6. Classifieds board shop.agroimkon.uz
An account on the Agroimkon Eʼlonlar classifieds board is deleted on request by the same means (section 2). Your listings, photos, favourites and reviews are deleted together with the account.
7. Deleting individual data
You do not have to delete your entire account. You can delete individual plots, products, Listings and photos yourself, turn off the display of your Telegram and sign out of all devices. For more about your rights, see the Privacy Policy.
Deleting the app from your phone does not delete your account.